Blogs

Omnichannel Marketing

From Peak to Repeat: How to Turn One‑Time Holiday Shoppers into Lifelong Customers

The holiday season delivers a tidal wave of new shoppers, a surge in traffic, and record conversion days.
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Omnichannel Marketing

Three Cs to Finding Marketing’s Holy Grail

When it comes to acquiring and retaining customers, for the practicing marketer not much has fundamentally changed in the last several decades.
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Digital Experience Personalization

Algonomy releases the newest edition of its Algorithmic Customer Engagement Platform for Digital-First Retail Excellence

New Features include OOTB Connectors to leading Commerce Platforms, No-code Data Science enhancements, new Deep Learning models, and Extends Omnichannel Personalization to Contact Centers
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Omnichannel Marketing

5 Reasons Why a CDP Solution is Core to a Retailer’s CX Strategy in the New Normal

Retail has seen dramatic shifts in customer needs, tastes, and behavior, and the pandemic has upended many tried and tested marketing tactics.
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Digital Experience Personalization

Why the Online Grocery Experience Needs a Dramatic Revamp

When do we go grocery shopping? Once a month, once a fortnight, once a week, or perhaps when we are throwing a party? We shop as per our convenience.
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Digital Experience Personalization

Menu Engineering: Real-time insights enable menu optimization

An optimal menu not only drives financial success but also enhances guest experiences. This makes Menu Engineering a key aspect of QSR strategy. With real-time insights, Operations Leaders could engineer their QSR menu to keep costs under check while ensuring customers’ favorites are firmly placed in the menu.
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Digital Experience Personalization

Are you killing conversions with obsolete search – a 12 point checklist

Your visitors search in different stages of the customer journey – when they know what they are looking for, when they are not sure and need guidance, or they want to solve a problem, but don’t know how.
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Digital Experience Personalization

Do people really brush their teeth with an Electric Whisk?

Many households during the last few months have seen an increase in the amount of home baking going on and ours has been no different.
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Merchandising and Supply Chain

Winning the retail battle with intelligent supplier collaboration

Across the world, we are seeing the issues in a fragile supply chain being exposed, specifically in Grocery & Pharmacy segments as they fall into the essential category and seek faster replenishments.
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Merchandising and Supply Chain

Remaining true to its mission of “Serving the Underserved” during supply chain disruptions at Prince Retail

While the COVID pandemic has amplified the many challenges that plague the Supply chain across industries, it has also brought to light the resilience and innovation to help alleviate some of these.
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