Speaker: Ravi Shankar

Picture of Ravi Shankar <div class="position">Chief Customer Officer, Algonomy</div>

Ravi Shankar
Chief Customer Officer, Algonomy

As Chief Customer Officer at Algonomy, Ravi Shankar is passionate about creating customer delight and successful business outcomes for over 400 clients worldwide. A seasoned executive champion and business leader with over 20 years of experience in driving sustainable revenue growth for SaaS business solutions, Ravi has an exceptional track record of delivering strong retention, high growth, and building a world-class customer success function. He has deep domain expertise in managing customer success for retail and consumer businesses, and delivering AI, Analytics, Big Data and Martech solutions that has nurtured several decade-long, multi-million dollar client relationships for Algonomy. His interests include his keen love for off-road biking, emerging practices for sustainable living and orchestrating community giving. He also serves as a champion for Algonomy’s CSR programs.

  • Retail With New Tech

Navigating Supply Chain Complexities for Mid-Market Retailers

Ravi delves into the supply chain challenges mid-market retailers face and the need for advanced tracking and collaboration to stay efficient and competitive.
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  • Retail With New Tech

Adapting Demand Forecasting Strategies in a Complex Retail Environment

Learn why demand forecasting in grocery retail is more complex than ever and how dynamic, data-driven systems are essential for efficiency and loyalty.
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  • Qsr Summit

Foresight 20/20: AI for BI

  • Decisioning intelligence to drive operational efficiency
  • Innovative applications of data and analytics
  • Domino’s “Fortress” strategy
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