5 Signs You Need B2B Search and What to Do Next

Research suggests that 80% of customers on B2B commerce platforms expect to receive a buying experience that’s on par with that offered to their B2C counterparts1 – placing a great deal of pressure on businesses to up their game.  However, 75% of B2B customers feel that their expectations for personalized shopping experiences are not being […]

Optimizing Your Retail Strategy for the Holiday Season

The holiday season is a time of joy and celebration for many, but for online retailers, it’s also a period of intense preparation.  As a personalization consultant at Algonomy, I’ve had the privilege of assisting some of the world’s leading retail businesses in ensuring that their customer experiences are finely tuned and optimized for the […]

The Biggest Challenge To Personalization – It’s Not What You Think!

Conventional wisdom has maintained that Personalization Utopia can be obtained by 1-1 Individualization. Sounds like a novel idea, but the reality for eCommerce executives is that it is not only difficult to achieve, it is simply not scalable. Thus, these initiatives eventually never take off and often find a home in the archives of failed […]